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Eserv Forum / E2 / Eserv 2 support (en) / Pop and smtp stopped responding while everything else works

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Новости
12.10.2009
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Hi,

Since thursday or friday, We can't seem to log on to the popserver or send anything to our eserv. Eveverthing else, web, proxy, works just fine.

I tried to look around, but I am currently out of idea.

The only thing I see that is weird, is in ipauthorisation, there is a 0.0.0.0 adresse. I tried to delete it in the eserv.ini but it keeps coming back.

Maybe it as nothing do to with it, but just in case.
 
Комментарии к этой версии (16.06.2003 17:20) [~oj2000] 099fa779
АвторДатаТекстtags
pig16.06.2003 18:17
Please show appropriate parts from POP3 & SMTP logs.

oj2000 пишет: The only thing I see that is weird, is in ipauthorisation, there is a 0.0.0.0 adresse. I tried to delete it in the eserv.ini but it keeps coming back.

Probably, your Eserv gets settings from registry? Have you a file named noreg in the Eserv "root" folder?
imported
oj200016.06.2003 18:18
Another info,

Smpt and pop for outside (ISP) seems to be working just fine. We just can't connect to our pop server from internal lan.

All network parametres have not changed in a long time.

ie: 192.168.0.0 255.255.0.0
imported
oj200016.06.2003 18:25
pig пишет: Please show appropriate parts from POP3 & SMTP logs.

Is this what you meant?

"
11:16:45 40
Connection from: 172.50.100.86:1222 11:17:03 46 Connection from: 172.50.100.92:1180 11:17:03 47 Connection from: 172.50.100.126:1236 11:17:06 49 Connection from: 172.40.200.23:1516 11:17:08 50 Connection from: 172.40.200.22:1071 11:17:08 51 Connection from: 172.40.200.34:1411 11:17:24 55 Connection from: 172.50.100.5:1409 11:17:27 56 Connection from: 172.50.100.10:2257 11:17:27 57 Connection from: 172.50.100.57:3454 11:17:27 58 Connection from: 172.50.100.7:4873 11:17:27 59 Connection from: 172.40.200.56:1446 11:17:30 61 Connection from: 172.50.100.113:1234 11:17:38 62 Connection from: 172.50.100.32:1196 11:18:02 64 Connection from: 172.50.100.37:1260 11:18:03 65 Connection from: 172.50.100.94:1189 11:18:03 66 Connection from: 172.50.100.60:1192 11:18:04 67 Connection from: 172.50.100.45:1335 11:18:04 68 Connection from: 172.50.100.35:4895 11:18:05 69 Connection from: 172.50.1.3:33668 11:18:08 70 Connection from: 172.50.100.86:1223 11:18:08 71 Connection from: 172.40.200.34:1412 11:18:08 71 ThreadReturn: 10054 11:18:27 72 Connection from: 172.50.100.33:1088 11:18:27 73 Connection from: 172.50.100.57:3460 11:18:27 74 Connection from: 172.40.200.56:1448 11:18:42 77 Connection from: 172.50.100.140:1213 11:18:46 78 Connection from: 172.50.100.81:1112 "
It looks like that all day. A bit long to post here.

oj2000 пишет: The only thing I see that is weird, is in ipauthorisation, there is a 0.0.0.0 adresse. I tried to delete it in the eserv.ini but it keeps coming back.

Probably, your Eserv gets settings from registry? Have you a file named noreg in the Eserv "root" folder?


No file named like that. And it has been working right for months now until that little misshap.

Any ideas?
imported
pig16.06.2003 18:53
Now please show mmddTOSS.log.
Do you use tossspool.bat file or integrated antivirus?
Also, please tell Eserv build number.

P.S. noreg file causes Eserv to read settings from Eserv.ini instead of system registry. So, you can edit Eserv.ini and (after restart) get updated settings.
imported
oj200016.06.2003 19:13
pig пишет: Now please show mmddTOSS.log.
Do you use tossspool.bat file or integrated antivirus?
Also, please tell Eserv build number.

I dont use Tossspool.bat, unless it is used by default by eserv. And used the free trial of antivirus, but unloaded it around 4 weeks ago.

Here is toss.log:

12:02:09 24 fax@dtm.com!44472142936875!LOCAL!3
12:02:09 24 There are no legal recepients
12:02:09 24 fax@dtm.com!44472142936875!LOCAL!3 — moving to 'loop' folder failed: 112
12:02:09 24
12:02:09 24 fax@dtm.com!44472142937031!LOCAL!4
12:02:09 24 There are no legal recepients
12:02:09 24 fax@dtm.com!44472142937031!LOCAL!4 — moving to 'loop' folder failed: 112
12:02:09 24
12:02:09 24 fax@dtm.com!44472142937125!LOCAL!5
12:02:09 24 There are no legal recepients
12:02:09 24 fax@dtm.com!44472142937125!LOCAL!5 — moving to 'loop' folder failed: 112
12:02:09 24
12:02:09 24 fax@dtm.com!44473142947406!LOCAL!1
12:02:09 24 There are no legal recepients
12:02:09 24 fax@dtm.com!44473142947406!LOCAL!1 — moving to 'loop' folder failed: 112
12:02:09 24
12:02:09 24 fax@dtm.com!44473142947500!LOCAL!2
12:02:09 24 There are no legal recepients
12:02:10 24 fax@dtm.com!44473142947500!LOCAL!2 — moving to 'loop' folder failed: 112
12:02:10 24
12:02:10 24 fax@dtm.com!44473142947703!LOCAL!3
12:02:10 24 There are no legal recepients
12:02:10 24 fax@dtm.com!44473142947703!LOCAL!3 — moving to 'loop' folder failed: 112
12:02:10 24
12:02:10 24 fax@dtm.com!44473142947781!LOCAL!4
12:02:10 24 There are no legal recepients
12:02:10 24 fax@dtm.com!44473142947781!LOCAL!4 — moving to 'loop' folder failed: 112
12:02:10 24
12:02:10 24 fax@dtm.com!44473142947843!LOCAL!5
12:02:10 24 There are no legal recepients
12:02:10 24 fax@dtm.com!44473142947843!LOCAL!5 — moving to 'loop' folder failed: 112
12:02:10 24
12:02:10 24 fax@dtm.com!44474142958093!LOCAL!1
"

fax at dtm.com is used by our faxserver Faxmaker. The user fax is used on the eserv to forward to someone. Fax user is created.

Eserv built: 2.99 3427

I added a file named noreg in the root folder of eserv. that is the right thing to do so they take the ini file. I have understood correctlyЙ

P.S. noreg file causes Eserv to read settings from Eserv.ini instead of system registry. So, you can edit Eserv.ini and (after restart) get updated settings.
imported
pig16.06.2003 19:41
Yes, I understood it!
12:02:09 24 fax@dtm.com!44472142936875!LOCAL!3 12:02:09 24 There are no legal recepients 12:02:09 24 fax@dtm.com!44472142936875!LOCAL!3 - moving to 'loop' folder failed: 112

Your special user fax@dtm.com sent a lot of messages for nobody using some strange way. Eserv tries to move these messages to mail\loop folder but fails because disk is full (error code 112). Every POP3 and SMTP connection forces to run Tosser to process huge number of spooled messages but waits because Tosser is a critical section than cannot run more than one time simultaneously. Also, because of large number of messages, every Tosser cycle is very long time. Therefore, it seems that mail server is not responding.

Solution:
  1. Purge mail\loop folder
  2. Remove all messages sent by fax@dtm.com from mail\spool folder
  3. Discover the reason of this mass mailing from special address
imported
oj200016.06.2003 21:05
Thank you, everything is working fine.

Doing a great job helping out.

Have a nice day!

There were still Hard drive space, but too many files in each folder to even answer the requests.
imported
Работает на Eserv/5.05567 (10.02.2020)